Who is this for?
Older adults who want to live well at home, and the families who care about them, including adult children who live in another city or country.
How does a membership work?
You choose a plan with a care advisor. A named care companion writes a personal care plan, calls regularly and coordinates doctors, nurses, labs, medicines and equipment. Emergency support runs 24/7.
What happens in an emergency?
Your parent calls the helpline or presses the app or wearable alert. The response team calls back, assesses, sends an ambulance if needed and alerts family. Actual ambulance arrival times depend on location and traffic, so ask for local figures.
Do my parents have to live with family?
No. Many members live alone or as a couple. Care is built around the home they already have.
I live abroad. Can I still arrange care?
Yes. You can set up, pay for and receive updates on care from anywhere, and speak to the care team by phone or video.
Which cities do you serve?
Availability varies by city and service. Tell us the location and we will confirm what is available.
Are the nurses and attendants verified?
Staff are identity-checked, reference-checked and trained before they are matched with a member. Ask your advisor to explain the checks for your city.
Can we try it before committing?
Talk to a care advisor first, with no obligation. Ask about term options when you speak to an advisor.
How do I pay?
Plans are billed monthly or for the term. Your advisor will explain payment options and what each service costs outside the plan.
Is the information on the guides medical advice?
No. It is general education. Speak to your doctor about your own health.
Still have a question?
A care advisor will call you back.