#EldersFirst · Care plans, services and products for older adults
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Our care team

The people who care for your parent

One team looks after every part of your parent's wellbeing. Here is who they are, how they are checked and trained, and what each can and cannot do.

Who does what

Eight roles, one team

  • Emoha Daughters

    Like a daughter to your parent: company, real conversation and a close eye on health, with updates to you.

  • Nursing Officers

    Senior nurses who train and supervise every carer, so the care at home stays personal and safe.

  • Care Partners

    Help with the day's tasks and good company, for the physical and emotional comfort of a senior.

  • Care Angels

    Our nurses. Personal, compassionate care, from managing medicines to responding in an emergency.

  • Care Buddy

    A trusted companion for everyday tasks and errands, who helps a senior stay independent for longer.

  • Specialists

    Doctors who manage long-term conditions and age-related concerns, with a personal treatment plan.

  • Therapists

    Mobility support, rehabilitation and therapeutic exercise, for body, mood and peace of mind.

  • Nutritionists

    Personal dietary support that improves health and helps to manage long-term conditions well.

What sets the team apart

Checked, trained and supervised

We know how much it matters to trust the person caring for someone you love.

5-point verification

Every member of the care team goes through five checks.

  • Background verification
  • Identity and address verification
  • Educational verification
  • Professional verification
  • Financial verification

Geriatric care training

Carers are trained before they come to your home.

  • Essential care skills for physical, emotional and social support
  • Emergency preparedness for medical and non-medical situations
  • Health, hygiene and safety protocols
  • Workshops and development programmes

Expert supervision

Supervision reassures families and supports carers.

  • Guidance for carers in complex situations
  • Fortnightly audits to keep standards high and adjust the care plan
  • Regular check-ins with families about concerns and changing needs
Clear from day one

What your Care Partner can and cannot do

Care Partners help with daily tasks and keep your parent company.

Can do

  • Personal help with daily needs
  • Medication reminders
  • Mobility support
  • Personal hygiene: dressing, bathing, toileting, incontinence care, shaving, skin and mouth care
  • Emotional support and companionship
  • Daily health monitoring
  • Turning or repositioning to prevent pressure sores
  • Calling our 24/7 emergency help desk in an emergency
  • Basic housekeeping of the senior's room

Cannot do

  • Prepare or give any medicines
  • Give injections or IV fluids
  • Insert a Ryle's tube
  • Manage PEG tube suctioning
  • Give medical advice or treatment
  • Wash utensils or dishes
  • Sweep or mop the floor
  • Kitchen work such as cooking or cutting vegetables
  • Laundry for the senior or the family
  • General household work
  • Clean toilets
  • Physiotherapy exercises without proper consultation
  • Any nursing work
Clear from day one

What your Care Angel (nurse) can and cannot do

Care Angels are nurses. They manage medicines, handle emergencies and make sure seniors feel supported.

Can do

  • Prepare and give medicines
  • Give oxygen
  • Give injections or IV fluids
  • Dress wounds
  • Provide treatments and first aid
  • Insert a Ryle's tube
  • Manage PEG tube suctioning
  • Suction and tracheostomy care
  • Check blood pressure, blood sugar, temperature and breathing
  • Call our 24/7 emergency help desk in an emergency

Cannot do

  • Give medical advice
  • Prescribe medicines
  • Change medicines

How care at home works. Care Partners and Care Angels are provided through our partner agencies. We bring you the options, and our Nursing Officers stay involved.

Our care approach

Assessment, blueprint, coordination

  1. Assessment
    A full geriatric assessment covers health, daily needs, mobility and wellbeing, and shows where support is needed.
  2. Blueprint of care
    A geriatric doctor supervises a written care plan, built around your parent's own needs and goals.
  3. Coordination
    One dedicated Emoha Daughter keeps it on track: appointments, services, follow-ups and changing needs.

Talk to us about the right carer

Tell us what your parent needs help with. We will say honestly whether that is a Care Partner, a nurse or something else.

Request a call back

Tell us a little and we will call you back. No obligation.