#EldersFirst · Care plans, services and products for older adults
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Your parents in India. You, anywhere.

When you live far away, worry fills the gaps. A named care companion, a nurse on the ground and regular updates turn that worry into a plan you can see.

How it works

  1. Book a call at a time that suits your time zone
    Tell us your parent's city, health and what worries you most. We call at a time that works for you, evenings and weekends included.
  2. We assess on the ground
    A nurse or care manager visits your parent, reviews health, medicines and the home, and speaks to the doctors if you wish.
  3. You approve a written plan
    You see exactly what is included, how often and at what price, before anything starts.
  4. Care begins, and you are kept informed
    Your parent gets a named care companion. You get calls, messages and a regular summary so that you are never guessing.

What you receive

  • A named care companion who calls your parent on a schedule and visits when the plan includes it
  • Updates by phone or email after visits, and straight away when something changes
  • A short regular summary of health, medicines, appointments and mood
  • Emergency alerts that reach you as well as the response team
  • Help with doctors, tests, equipment, attendants and hospital stays, arranged locally
  • A shared record of reports, prescriptions and the care plan, so that the whole family sees the same information

Book a call, any time zone

Tell us where you are and when to call.

Plans families abroad often choose

Most families abroad want regular contact and doctor-led oversight. These plans suit that, and we can tailor any of them.

Empower Complete

For elders who need regular monitoring and doctor-led care.

Talk to us about Empower Complete

Empower Signature

For elders with complex needs and ongoing clinical oversight.

Talk to us about Empower Signature

See all plans and prices. Ask us how payment works from your country.

Before the first call: what to have ready

  • A recent medical summary and the current medicine list
  • Names and numbers of your parent's doctors and the nearest hospital
  • Two local contacts: a relative, friend or neighbour
  • Your parent's agreement, so that the care team can speak to you about their health
  • Any legal papers: power of attorney, insurance and bank access for paying bills

Read next: Caring for ageing parents from afar: a practical plan · An emergency plan for seniors

Why families trust us

Every carer passes a 5-point verification: background, identity and address, education, professional record and financial checks. Carers are trained in geriatric care and emergencies, and a Nursing Officer audits the care every fortnight.

Questions from families abroad

Do my parents have to live with family?

No. Many members live alone or as a couple. Care is built around the home they already have.

I live abroad. Can I still arrange care?

Yes. You can set up, pay for and receive updates on care from anywhere, and speak to the care team by phone or video.

Which cities do you serve?

Availability varies by city and service. Tell us the location and we will confirm what is available.

Can we try it before committing?

Talk to a care advisor first, with no obligation. Ask about term options when you speak to an advisor.